Shipping & Returns

We believe your journey to inner peace shouldn't be complicated, and neither should our shipping. We want you to receive your calming essentials quickly and without any fuss.

Shipping

Production & Processing Time

We lovingly craft your items, so please allow 2-3 business days for your order to be made and prepared for shipping.

Shipping Times

Here are the estimated delivery times after your order has been shipped:

Local US Shipping: 3-5 business days

International (Europe & Canada): 3-7 business days

Rest of the World: 7-20 business days

Please note: Shipping times may vary and are not guaranteed.

A special note for holidays: During busy seasons like Black Friday and holidays, shipping times may be a bit longer.

Tracking

Once your order ships, we'll send you an email with a tracking number so you can follow its journey to your door.

Returns

Our Policy

At Soul Breathe, we stand behind the quality of our products and want you to be completely satisfied with your purchase. Our policy covers issues that are within our control to ensure you receive a product you love.

Covered Issues

We'll gladly take care of any problems with your order that fall into these categories:

Damaged or Defective Items: If your product arrives damaged or has a manufacturing defect, please let us know right away.

Wrong Product: If you received an item that is incorrect in terms of design, size, or color, we'll replace it.

Printing Errors: If the print on your item is flawed or incorrect, we'll fix it.

For any of these issues, please Contact us within 14 days of delivery with your order number and a clear photo of the item and its packaging. We'll arrange for a replacement or a full refund.

Non-Covered Issues

Because each product is made-to-order, we cannot accept returns or offer refunds for issues that are not our responsibility. This includes but it's not limited to:

Customer Error: We cannot accept returns for mistakes made during the order, such as selecting the wrong size, color, or design. Please double-check your order before confirming your purchase.

"Buyer's Remorse": We do not offer returns for a change of mind, including not liking the item's appearance, color, or fit.

Improper Use and Care: Damages that occur after the product has been used or if our care instructions were not followed are not covered by this policy.

We appreciate your understanding and encourage you to review all product details carefully before placing your order.

For any questions about our policy, please feel free to reach out to us on our Contact Us page.

We want you to be completely happy with your purchase. If you're not, we're here to help.

How to Return

Simply Contact us with your order number. We'll guide you through the process.